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NHS 111 Service

NHS 111 orangeBG 250x400There is a Suffolk-based 24-hour medical helpline, NHS 111, which can offer help, advice and guidance on urgent medical matters. This means that when the GP surgery is closed and it’s not a life-threatening emergency, then they should call NHS 111. Calls are free and will be answered by a trained health advisor. This service will advise on the best course of action and will organise a visit by the out-of-hours GP if needed. For more information on NHS 111 please click here.

Please remember that 999 & A&E are for emergencies only. Otherwise call NHS 111 for help & advice.




The Suffolk village of Thurston is now home to four Community Access Defibrillators located:

  • outside Thurston Library on Norton Road;
  • outside of the Fox and Hounds Public House on Barton Road;
  • outside of the Cavendish Hall on Church Road;
  • outside the Parish Council office, New Green Centre;

An immediate call to 999 and fast action within the first few minutes can give someone the best possible chances of survival, while paramedics are on their way.



New building for West Suffolk Hospital confirmed.

West Suffolk Hospital has been confirmed as one of 40 hospitals to benefit from a £3.7bn building programme and can now move on to the next stage of planning to replace the current 1970s building.

West Suffolk NHS Foundation Trust chief executive Dr Stephen Dunn said: "This is a great step forward for our plans to build a new healthcare facility, based in Bury St Edmunds but serving the whole of west Suffolk.

"We are really pleased the Government has recognised the strength of our case for a new health and care campus and we can now really crack on with the detailed work needed so we can get building as soon as possible.

The West Suffolk Hospital build will be part of phase two of the overall Health Infrastructure Plan, with an expected completion date between 2025 and 2030.