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ResizedImage300426 Riparian guidance front coverOwning or living next to a watercourse brings with it many rights and responsibilities, some have developed over years under Common Law and others are defined in legislation such as the Land Drainage Act. 

Suffolk County Council, in collaboration with other members of the Suffolk Flood Risk Management Partnership, has published a new guide, “Riparian Ownership in Suffolk”, to clearly explain these issues – please click here for a link to the document.

If you have further questions please contact the SCC Flood and Water team at floods@suffolk.gov.uk 

 

Uninvited Traders 

We have recently given out our 10,000th No Cold Calling sticker, just four years after launching the campaign.

The stickers are placed on a homeowner’s front door to declare that the resident does not want uninvited traders to call at their property. The Consumer Protection from Unfair Trading Regulations 2008, state that traders who approach a resident after having seen the sticker, are committing an offence.

With National Sticker Day on 13 January, it’s a timely opportunity to get a No Cold Calling sticker for yourself or someone you know. To request one, simply email us with your name and address.

Read the full details on our website.

 

 HMRC FraudAction Fraud has experienced an increase in the reporting of malicious calls, voicemails, text messages or emails to members of the public purporting to be from HMRC.

The fraudsters state that as a result of their non-payment of tax or other duty, the victim is liable to prosecution or other legal proceedings such as repossession of belongings to settle the balance but can avoid this by arranging for payment to be made immediately by method such as bank transfer or by iTunes gift cards.

If the victim is hesitant or refuses to comply, the suspect makes a threat such as immediate arrest, bailiffs or in cases where the victim appears to be of overseas origin; deportation.

Always question unsolicited requests for your personal or financial information. Just because someone knows your basic details (such as your name and contact details), it doesn't mean they are genuine. Instead, contact the company directly using trusted methods such as a known email address or phone number.

Listen to your instincts. If something feels wrong then it is usually right to question it. No genuine organisation will ask you to pay taxes, bills or fees using iTunes Gift Cards, or any other type of voucher.

Don’t be rushed or pressured into making a decision. Under no circumstances would a genuine bank or some other trusted organisation force you to make a financial transaction on the spot.

Report Phishing attempts. If you receive a call, text or email of this nature and have not lost money, report this as a phishing attempt to Action Fraud on 0300 123 2040