Home > Information > Suffolk County Council

Suffolk County Council

For problems or queries on County Council matters please contact your County Councillor:

Penny Otton


High Street


IP30 0RA

email: penny.otton@suffolk.gov.uk


Highway Issues in Suffolk

You can report a highways issue in Suffolk quickly and easily online. Find out how using Suffolk County Council's  Highways Reporting Tool.

This Highways Reporting Tool allows you to report a new defect and monitor the status of existing reports.

Do not report a highways problem online if:

  • it poses an immediate danger to public safety - call 0345 606 6171. Read more about Highways Emergencies
  • it’s on a trunk road in Suffolk - call the Highways England Information Line on 0300 123 5000
  • it's on a private road

Problems that can be reported by using the the Highways Reporting Tool are as follows:

  • Blocked drain
  • Bridge or highway structure
  • Cycle lanes or tracks
  • Drain-manhole cover
  • Debris, weeds or mud on the road
  • Empty salt grit bin
  • Flooding on a road or pavement
  • Heavy goods vehicle incident
  • Grass cutting
  • Lit sign or bollard
  • Missing or damaged barriers or guardrails
  • Missing or faded road markings
  • Obscured, missing or damaged sign
  • Pothole
  • Pavement defect
  • Public right of way
  • Road junction problem
  • Street light
  • Traffic signal or pedestrian crossing
  • Tree or hedge affecting the highway

For a copy of the latest Highways Matters produced by Suffolk County Council please click here

If there is something in particular you feel would be useful to know more about, please let the communications team know at communications.team@suffolk.gov.uk  and they will cover it in a future edition of their Highways Bulletins.