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Emergency Planning


If your house is situated in an area at risk of flooding, you are strongly advised to spend some time and money preparing and planning for a flood event.

More detailed guidance can be seen on the Environment Agency website   but in summary:-

Find out if you live in an area at risk from flooding - Am I at risk of flooding?  

Look at your flood protection options and buy those that best fit your needs .

Make sure your home and contents are insured against flood risk.  

 Agree a plan of action within your household or property.

Know the location of your airbricks and how to protect them.

Know how to turn your mains power/gas supplies off.

Prepare an emergency bag with radio, batteries and a torch upstairs.

Keep or move irreplaceable sentimental items upstairs.


For further information:

Click here for advise on what to do before, during and after a flood and how to protect yourself and your property.

Click here  for more information about areas at risk of flooding in Thurston and here for details on river levels in mid Suffolk.


03.02.2017 - Suffolk County Council have recently issued issued the following news bulletin: 

Over the winter months flooding can cause persistent and damaging issues for local communities. Despite the disruption this can cause, it can also be quite difficult to know who to report flooding to since there can be a number of different organisations (known as flood risk management authorities) who might have responsibility or involvement in an incident.

Therefore, Flood and Water Management at Suffolk County Council has created the “Report a flood in Suffolk” webpage. This helps to inform users which organisation they should report their flood to, and provides links to try and make this process as simple as possible. Historically, flooding tends to go under-reported due to the fear of an increase in insurance costs, but a new government scheme known as “Flood Re” has helped to significantly reduce the burden on homeowners. You can find more information on Flood Re here. So if you are aware of any areas which may have suffered from flooding, we would encourage you to use our reporting tool and make the relevant risk management authorities aware.

 You can also find plenty more information on a number of different flooding and drainage issues (such as ditches, highway drainage, and the responsibilities of private owners) on our website: www.suffolk.gov.uk/flooding